— DATA PROTECTION
Privacy Policy
Your privacy matters. Here we explain what data we collect, why we use it and how we protect it.
In accordance with GDPR (EU) 2016/679 · Last updated: January 2025
No two equal dives. Capture what matters.
Chaque plongée est unique. Capturez l'essentiel.
🔒
This policy complies with the General Data Protection Regulation (GDPR) of the European Union.
01 — Data Controller
Who processes your data?
- Controller: Tu Divelog
- Address: Madrid, Spain
- Contact email: hello@tudivelog.com
- Activity: Online sale of handcrafted leather diving logbooks
02 — Data Collected
What data do we collect?
We collect the following personal data depending on your interaction:
Contact form:
- Name
- Email address
- Message content
Purchase process (WooCommerce):
- First and last name
- Shipping and billing address
- Email and phone number
- Payment data (processed by Stripe or PayPal — Tu Divelog does not store card details)
Browsing:
- IP address and session data via cookies (see cookies section)
- Pages visited and browsing time via Google Analytics
03 — Purpose
Why do we use your data?
- Order management: Processing, confirming and shipping your order. Issuing invoices and handling returns.
- Customer service: Responding to your enquiries via the contact form.
- Marketing (with consent only): Sending information about new products, offers and news if you have agreed to receive it.
- Website improvement: Analysing website usage with anonymised data to improve the browsing experience.
- Legal compliance: Retaining transaction records as required by Spanish tax law (4 years).
04 — Legal Basis
Legal basis for processing
- Contract performance (Art. 6.1.b GDPR): To process and complete your order.
- Consent (Art. 6.1.a GDPR): For sending commercial communications. You may withdraw it at any time.
- Legal obligation (Art. 6.1.c GDPR): To comply with tax and accounting obligations.
- Legitimate interest (Art. 6.1.f GDPR): For website improvement through anonymised statistical analysis.
05 — Recipients
Do we share your data?
Tu Divelog does not sell or transfer your data to third parties. We only share it with service providers strictly necessary for the business operation, all under data processing agreements:
- Stripe Inc. / PayPal Holdings Inc.: Payment processing.
- Google LLC (Analytics): Web traffic analysis with anonymised data.
- Courier company (Correos / DHL): Order shipping management.
- Brevo (Sendinblue): Commercial communications where you have given consent.
No international transfers of data outside the European Economic Area take place, unless the indicated providers have adequate safeguards (EU standard contractual clauses).
06 — Your Rights
Your rights over your data
Under the GDPR, you have the following rights regarding your personal data:
- Access: To know what data we hold about you.
- Rectification: To correct inaccurate or incomplete data.
- Erasure (right to be forgotten): To request deletion of your data.
- Restriction: To restrict processing in certain circumstances.
- Portability: To receive your data in a structured format.
- Objection: To object to processing based on legitimate interest.
- Withdrawal of consent: At any time, without retroactive effect.
To exercise any of these rights, email us at hello@tudivelog.com stating the right you wish to exercise and attaching a copy of your ID. We will respond within 30 days. You may also lodge a complaint with the Spanish Data Protection Agency (aepd.es).
07 — Cookies
Cookie Policy
This website uses first-party and third-party cookies. Cookies are small text files stored in your browser to improve your browsing experience.
First-party cookies (technical / necessary):
- woocommerce_cart_hash, woocommerce_items_in_cart: Shopping cart session. Consent not required.
- wp_woocommerce_session_: User session data in WooCommerce.
Analytics cookies (require consent):
- _ga, _gid (Google Analytics): Traffic analysis. Duration: 2 years / 24 hours.
You can configure or reject cookies in your browser settings. Disabling technical cookies may affect the shopping cart functionality.